by Tim Lezard One in six shopworkers do not report attacks on them, according to a new survey from Usdaw. Speaking during Respect for Shopworkers Week, the union’s general secretary John Hannett said: “All too often shopworkers encounter violence, thre …

Tim Lezard

Usdaw Freedom from Fear respectby Tim Lezard

One in six shopworkers do not report attacks on them, according to a new survey from Usdaw.

Speaking during Respect for Shopworkers Week, the union’s general secretary John Hannett said: “All too often shopworkers encounter violence, threats and abuse for simply doing their job, with over 300 retail staff assaulted every day. So it is very concerning that one in six do not report a violent attack to their employer.

“Anecdotally we are told that sometimes staff don’t feel it would make any difference if they do report incidents or that it’s just a part of being in a frontline job, dealing with the public and the problems that sometimes throws up.

“My message to shopworkers is very clear, abuse is not a part of the job.

“We are talking to employers to ensure that reporting systems are easily accessible and will make a real difference to the protection of staff. However, it is really important that shopworkers do tell their manager when they are victims of violence, threats or abuse. If they report it we can help to sort it.”


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Tim Lezard

Campaigning journalist, editor of @Union_NewsUK, NUJ exec member; lover of cricket, football, cycling, theatre and dodgy punk bands

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