Union responds to extended contract with Bank of Ireland


Post Office banking needs to work for customers, says the CWU.

Responding to confirmation that the Post Office has extended its contract with the Bank of Ireland (BOI) to provide financial services products for an additional three years to 2023, the union wants to see a broader product range, including current accounts. It also hopes that more revenue will be secured for the Post Office through this contract extension.

CWU general secretary Billy Hayes said: “The Post Office is one of the most trusted brands in the UK and has an unrivalled network of 11,500 outlets across the country. Today’s decision to extend the relationship with the Bank of Ireland will solidify the Post Office’s place as a provider of financial services for consumers in all communities.

“The Post Office and the Bank of Ireland should capitalise on this opportunity and make good on past promises to deliver current accounts, child accounts and full business banking services. The success of the current product range shows there is demand for financial services through the Post Office but what people really want is personal and business banking available locally from a trusted source.

“Post Office workers, including postmasters who deliver these excellent financial services, should share in the success of the contract. We also hope that this contract extension will secure vital funds for the Post Office and bring greater sustainability to the network as it faces an uncertain future under controversial business plans and government mutualisation plans.”


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